FAQ
Find answers to our most frequently asked questions.
FAQ
1. What size should I order? Each product page includes a size chart with body measurements for S through 3XL. Measure yourself at the point indicated on the chart and compare against the sizing table. If you're between sizes, we recommend sizing up for the most comfortable all-day fit.
2. What's the difference between the four collections? Sculpt is our seamless shapewear and wireless comfort bras, built to smooth and define. Cool is cooling, moisture-wicking sleepwear for warm sleepers. Support covers everyday bras and comfortwear for long days. Lounge is buttery-soft seamless sets and sleep essentials.
3. Can I exchange an item if the size isn't right? Yes. If a size doesn't work out, you can return or exchange it within 30 days, as long as it's unworn, tags are attached, and (where applicable) the hygiene liner is intact. See our Return & Refund Policy for full details.
4. Can I try an item on before deciding to keep it? Yes, you can try items on over your own undergarments to check fit, the way you would in a fitting room, without removing the hygiene liner or tags. If the liner has been removed or the item has been worn directly against the skin, we're unable to accept the return for hygiene reasons, unless the item is defective.
5. How long does shipping take within the United States? Standard shipping takes 3-6 business days after your order ships. Orders are processed within 1-2 business days before shipping.
6. What does shipping cost? Standard shipping is $4.95. Orders over $60 ship free.
7. What payment methods do you accept? We accept all major credit and debit cards (Visa, Mastercard), PayPal, and express checkout wallets like Shop Pay, Apple Pay, and Google Pay. All payments are processed securely at checkout.
8. Is CurvyPower comfortwear designed for all-day wear? Yes, our fabrics are chosen for breathability and all-day comfort. As with any fitted garment, choose the size that sits comfortably rather than tightly for the best experience.
9. CurvyPower's registered company is in the UK, how does that work if I'm ordering from the US? Curvypower LTD is the legal entity behind this store and is registered in the United Kingdom (company number 12990944). We sell and ship directly to customers across the United States, with support hours aligned to Eastern Time and a 30-day U.S.-style return policy. If you have questions about this, email us anytime at support@curvypower.co.
10. How do I care for my CurvyPower pieces? For the best lifespan, we recommend hand washing or a gentle machine wash on cold, without fabric softener, and air drying. Check the care label in each garment for style-specific instructions.
11. How can I get in touch if I have more questions? Email us at support@curvypower.co and we'll respond within 1 business day. See our Contact page for full details.